Uninterrupted engineers ship faster
TierZero Production Agents handle the incidents, alerts, and internal questions that fragment your team's day.
Trusted by AI-forward engineering teams at
How TierZero Works
AI production agents that live in your stack, solve problems automatically, and get smarter with every issue they resolve.
By the time you open your laptop, TierZero already has your answer.
When an incident is raised, TierZero Incident Agent joins and starts investigating — scanning logs, traces, metrics, deploys and other signals across your entire stack.
Every page comes with an investigation trail, a blast radius, and a recommended action.
- Medium Severity: The spike in
POST /api/v9/guilds/:guild_id/messages500 errors is isolated to a single guild (guild_id: 810291482578) but is affecting 5,109 unique users attempting to send messages over the last 30 minutes. - Isolated Impact: The blast radius is contained to a single guild with a large active membership. No other guilds are reporting elevated error rates, indicating the issue is scoped to this guild's message processing pipeline rather than a platform-wide outage.
- Degraded User Experience: With 5,109 users unable to send messages, the guild is effectively non-functional for write operations. Read operations and voice channels remain unaffected, suggesting the issue is specific to the message dispatch path for this guild.
TierZero Alert Agent picks up every alert and investigates automatically. Noisy alerts get flagged, related alerts get grouped, and known issues get rediscovered.
Answers code and infra questions backed by live systems, not stale docs.
TierZero Support Agent responds to queries in your #ask-eng and #ask-infra channels. It doesn't just search docs. It investigates live systems: checking build logs, querying infrastructure, reading recent commits. Tribal knowledge scales without burning out the people who hold it.
Trusted by top engineering leaders to accelerate their roadmap.
TierZero materially changed how our engineers respond to incidents. All these alerts can now be understood much better. The investigations start with context and not guesswork like it was before.
Without intelligent automation, engineers must cast a wide net — analyzing alerts, correlating events, detecting cascading effects — all of which can take hours when seconds count. TierZero does this in minutes. It's a game-changer, simultaneously improving customer satisfaction while lowering operational costs.
TierZero didn't just help us fix one issue. It opened the door to a completely new way of working. We're using more tools, adopting AI across the board, and finally have the breathing room to think strategically.
Debug the agent like you debug your stack.
Context Engine synthesizes signals from code, infra, conversations, and documents into a living knowledge and context graph. Intelligence compounds with every interaction, turning fragmented noise into structured context.
Because you can't trust an agent you can't inspect.
Explore Context EngineTimeout on Stripe API when batch size exceeds 500 transactions
EditOOM at 2GB heap when cache invalidation stalls during peak
EditRetry storm triggers when circuit breaker threshold is set to 50%
EditOperate code as fast as you create it.
Run Software
Incident Agent
Root cause in as little as 5 minutes. Remediation with one-click approval.
Alert Agent
Auto-triage and noise reduction. Your team only sees what needs a human.
FinOps
Optimize cloud and observability costs. Surface waste, rightsize resources, catch billing anomalies.
Proactive Discovery
Surfaces hidden issues and reliability risks before they page anyone.
Ship Software
CI/CD Agent
Flaky tests detected, quarantined, and fixed. The merge queue keeps moving.
Internal Support Agent
Instant answers to infrastructure questions in Slack. No more waiting on senior engineers.
Performance Engineering
Give coding agents safe access to production via MCP. Fix performance issues while keeping prod keys secure.
Context Engine
TierZero learns from every incident. A transparent, auditable, self-improving context graph.
Built for teams that can't compromise on security.
TierZero agents operate on your data, and we take that seriously. Every action is logged and every AI investigation is auditable. We work with regulated industries — fintech, healthcare, crypto — where security isn't optional.
