AI SRE Agents That Actually Help
TierZero agents take on the repetitive parts of incident response — finding logs, correlating anomalies, and suggesting causes — so things can be fixed faster.
A Note on Marketing BS
We hate marketing words. We really do. But we're forced to call ourselves an "AI SRE" because apparently that's what CTOs and VPEs search for on Google now.
Let's be clear: TierZero agents won't replace your engineering team. They are not supposed to. These are engineering assistants that help debug alerts, surface the right logs, and point out unusual patterns - so your engineers can focus on the problems that matter.
We are software engineers. We built TierZero because we were tired of spending hours looking through dashboards, digging for logs, and scanning 1000s of lines of code at 3am. We built it because we wanted to spend our time solving interesting problems, not chasing down issues and toggling feature flags.
So yes, we use "AI" and "SRE" in the same sentence. Yes, we probably have to add "autonomous" and "intelligent" to our landing page. But at the end of the day, we're just building tools that work - tools we actually want to use.
Call it what you want. We call it useful.
Intelligent Alert Response
TierZero automatically responds, investigates, and (with your approval) resolves alerts with deep understanding of your infrastructure context.
Impact analysis
When paged, TierZero immediately starts analyzing for impact and likely root cause.
Smart Alert Triage
Route alerts to the right owners and teams for immediate action
Contextual Analysis
Correlate alerts with deployment history, infrastructure changes, and team knowledge
High 5xx errors on /auth/login
Recent deployment increased connection timeout. Recommendation: scale DB connection pool from 10 to 25.
Infrastructure Copilot
Ask TierZero to connect the dots across your telemetry. Stop wasting time digging through dashboards and logs.
Multi-Source Search & Causation
Analyze across your telemetry systems at once — no more alt-tabbing across five different tools
Accessible Anywhere
Chat with TierZero directly or invite it into your Slack incident channels to work off of existing context.
Go Deeper
Build a complete timeline of events. Determine how many customers were impacted. Surface related anomalies. TierZero can handle it all.
Automated Remediation
Don't just identify problems. TierZero can automatically execute approved remediation steps or guide your team through complex resolution workflows.
Safe Auto-Remediation
Execute pre-approved fixes for common issues with built-in safety guardrails
Runbook Recommendation
Recommend steps for remediation based on pre-trained knowledge and your existing runbooks.
Continuous Learning
Refine remediation logic over time to reduce risk and increase success rates.
Remediation Actions
Increase database connection pool from 10 to 25 connections
Restart users-service to clear connection issues
Adjust health check timeout to prevent false positives
Weekly Operations Report
Generate Health Reports
Eliminate tedious manual reporting. TierZero automatically generates comprehensive operational reports that surface hidden issues and trends your team needs to know about.
Trend Analysis
Track infrastructure health over time with intelligent analysis of metrics and operational patterns
Issue Summaries
Comprehensive analysis of patterns discovered from alerts and incidents
Actionable Insights
Get specific recommendations for optimizations and proactive fixes based on discovered trends
Accelerate engineering
in one AI platform
The TierZero Agent Orchestration Platform gives your team superpowers across the entire SDLC. Deploy AI agents to create tickets, summarize discussions, write code, quarantine flaky tests, answer support questions, and more.
AI First Responder
Automatic alert investigation with deep root cause analysis. Responds to every alert in 2-5 minutes with actionable insights.
- Deep agentic analysis
- Fast configuration
- Actionable remediation steps
AI Copilot
Interactive debugging partner that answers complex questions about your infrastructure.
- Vibe debugging for faster search
- Test multiple hypothesis at once
- Business impact analysis
Anomaly Detection
Catch problems before your users do. Proactively surface hidden issues and trends before they become incidents.
- Pattern analysis
- Early issue detection
- Trend identification
Custom MCP Integrations
Connect into your internal MCPs, or choose a publicly available one
- Create revert PRs
- Execute image rollback scripts
- Cloud cost optimization actions
Recurring Intelligence Reports
Summaries of infrastructure health, trends, and recommendations delivered to Slack.
- Executive reporting
- Infrastructure health tracking
- Recommendations
Continuous Self-learning
Capture your team's tribal knowledge to improve over time.
- Common Runbooks
- Debugging pattern learning
Still manually debugging? It's 2025!
While you're still grepping through logs at 3 AM, your alter ego already found and remediated the issue with TierZero. Join the engineering teams who have moved beyond the stone age of manual ops.